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Co-operative Bank feed has stopped working

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Hi. Is anyone else having issues with the Co-operative Bank transaction feed ? Mine was working well until around a week or so ago and now has stopped. Whenever I try to connect I get a

"Looks like the connection to The Co-operative Bank (UK) - Business Banking isn’t available right now.

Try again in a few hours. (102)" message. If I disconnect the link to the bank and start afresh, it works once and then reverts back to the lack of connection. I know I can import a CSV but this is a little frustrating. I'm not sure if the issue is with the bank or QB - Any ideas would be gratefully received. Thanks, Bruce.

QuickBooks Online

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emmam6Answer

Mine is also not working still. I can log in using the EDIT SIGN IN INFO option, the system accepts the log in details and code from my Co-op bank dongle. It initially links and brings in transactions. If I then try to update, I get the same message as previously.

Interestingly there also seems to be a single transaction (payment into the bank) which is stubbornly refusing to come across when the feed updates. This was from around the time I started having this issue - 18th June.

Hello Community Users, We're just popping onto this thread to advice The Co-operative banking feed is working smoothly. Any issues we need to be made aware of with the connection please reply on this thread and we'll take a look and get you a resolution ASAP.

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EmmaM

Hello Bruce, we aren't aware of any issues with the 102 error on The Co-operative Bank. Does it ask for additional verification when you reconnect the account?

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SarahL47

I have the same problem and this is what I get.

Any help you can offer would be appreciated.

Thank you

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EmmaM

Hello Sarah, The Co-operative had some online maintenance last week, we're speaking with our senior team to see if there's any reason why you would still be experiencing this error. What day did this start and does the same thing happen if you connect QuickBooks in a private browsing window?

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SarahL47

I have this problem too.

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tpcreative

I have been trying to reconnect to my Co-operative Bank account for a few days now both on laptop and also on the app but I keep getting " We are unable to process your request. Please try again later." I am able to log into the bank's own site using the same credentials. Can someone help? Is this affecting others as well?

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Ashleigh1

Hello tpcreative, can you please instead of reconnecting it up can you try disconnecting it and reconnecting it up again see if that resolves it for you.

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tpcreative

Thanks @Ashleigh1 but I am getting the same error message. Can you help?

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