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March 7, 2019
Question

Correct way to enter a payment when card charges have been taken off the full amount and don't match the Invoice amount?

  • March 7, 2019
  • 1 reply
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1 reply

March 7, 2019

Hello adamdsmith,

 

Welcome to the Community - thank you for your question!

 

You will need to do this manually first and then match.

 

1. First, receive the full invoice amount to Undeposited Funds by select Receive Payment next to the invoice.

2. Once you have done this, go to Bank Deposit and tick the amount in the 'Select the payments included in this deposit' section. 

3. In the 'Add funds to this deposit' section, select a bank charges expense account and fill in the amount of the charges as a negative number (i.e. -2.00)

4. This should come to the amount you actually received into your bank. Save and close. You will then be able to match this in your bank feed.

 

Thanks,

 

Talia