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Bessie1
January 14, 2021
Question

Creditors

  • January 14, 2021
  • 1 reply
  • 0 views

HI,

 

I have just taken on a client who has totally cocked up the postings into Quickbook. Even though i'm a qualified accountant I'm new to quickbooks so trying to learn on the job!

I am looking at a supplier. His trade creditor has a zero balance but there are 2 invoices and 4 payments (credits) than need clearing off against each other.

How do I do this?

 

Thanks

 

1 reply

M
Mark_R
January 14, 2021

I've got your back, @Bessie1.

 

You can manually apply the four (4) credits to the invoices to clear them off. To do it, you'll have to receive the payment from the invoice to add the credit. Here's how:

 

  1. Click the + New button, then select Receive payment.
  2. Select the customer from the drop-down.
  3. Choose the invoice from the Outstanding Transactions and select the Credits you want to apply.
  4. Click Save and close.

Here's an article you can read for more guidance: Create and apply credit notes or delayed credits in QuickBooks Online.

 

You might also want to check out these articles to learn how to handle customer and supplier credits:

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good one.

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