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S
S Hartland
March 4, 2019
Question

Custom Form Invoices not printing

  • March 4, 2019
  • 1 reply
  • 0 views

We have been using 2 Custom Forms Invoices for printing since we started, but since Friday, when I try printing one of these forms in the print preview screen, it displays the view you would get if you wanted to edit an Invoice form, so for the moment I'm having to print using the Standard Form. This seems to effect all new invoices and going back to December 18, previous invoice to that date still preview and print as desired correctly.

1 reply

T
TaliaI
March 4, 2019

Hello S Hartland,

 

Welcome to the Community - thank you for your question!

 

We may need to view a screenshot of this to understand the issue fully. Do you have access to Facebook or Twitter so you can private message us with this screenshot and your email address?

 

Thanks,

 

Talia

S
S HartlandAuthor
March 13, 2019

Attached is a file with what we are getting now

S
S HartlandAuthor
March 13, 2019

And attached is what we used to get, nothing has changed on set up

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