Customer form has change location and style

Hello, dawn49.

I wanted to verify some additional details with you if you do not mind. Are you referring to the sales form template? If you recently notice some changes on the form, let's try to run the Audit log. This report will display the users who made changes to your books and what they did. 

Here's how you can run the report:

1. Sign in as an admin to access the audit log. Ask your primary admin if you don’t see it.
2. Go to Settings > Audit log.
3. Use the fields on the page to choose the appropriate User, Date, or Events filter to narrow the results. The audit log shows you 150 records at a time. For most transactions or events, click the View link in the History column to open the audit history. This tells you who made the change and what they did.

To learn more about the Audit log and other reports in QuickBooks then how you can customize them, please check out these articles: 

• Use the audit log in QuickBooks Online
• Reports included in your QuickBooks Online subscription
• Customise reports in QuickBooks Online

As for getting the old form back, and help you customise the template, please check out the steps in this article: Customise sales forms by location.

Fill me in if you have any additional questions or need assistance with other features in your account. I'll be around to help you out some more. Take care and stay safe.