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Feb 25, 2020 12:21 PM UTC
Question

Customer has paid, payment includes credit notes I have issued. When finding match for payment only invoices are showing. How do I get credits to show as well?

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1 reply

Feb 25, 2020 1:03 PM UTC

Hello Fix1,

 

Welcome to the Community page,

 

If you have created the invoice save it and then the credit note, save that then go back to invoices receive payment and it should show the invoice ticked and if you scroll down it should show the ticked credit note then save this will link them all together.