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PGVicky
May 3, 2020 3:51 PM UTC
Solved

Customer opening balances

Hello,

 

Is it possible to list individual invoices with their original dates as opening balances? I have one customer who owes invoices going back two years so it would be good if I could have them all listed individually. 

MirriamMAnswer
May 3, 2020 5:23 PM UTC

Hello there, @PGVicky.

 

You can set up a customer opening balance on the Customer Profile page. But the amount to be entered is the total. You can instead create a Journal entry that will represent each invoice.

I'd recommend confirming with an accountant once done that they are happy as we're not trained accountants.

 

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

 

Please let me know in the comment section if you need anything else. I'm here to keep helping. Have a good one!

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7 replies

MirriamMAnswer
May 3, 2020 5:23 PM UTC

Hello there, @PGVicky.

 

You can set up a customer opening balance on the Customer Profile page. But the amount to be entered is the total. You can instead create a Journal entry that will represent each invoice.

I'd recommend confirming with an accountant once done that they are happy as we're not trained accountants.

 

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

 

Please let me know in the comment section if you need anything else. I'm here to keep helping. Have a good one!

PGVickyAuthor
May 3, 2020 7:10 PM UTC

 

@MirriamM wrote:

Hello there, @PGVicky.

 

You can set up a customer opening balance on the Customer Profile page. But the amount to be entered is the total. You can instead create a Journal entry that will represent each invoice.

 

d recommend confirming with an accountant once done that they are happy as we're not trained accountants.

 

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

 

Please let me know in the comment section if you need anything else. I'm here to keep helping. Have a good one!

Thanks Mirriam, but I am a fully qualified bookkeeper with over 20 years experience so I will not be consulting an accountant to find out what is best for me and my books

bb100
May 24, 2021 8:07 PM UTC

I went to client profile but can't adjust open balances.  How do I adjust open balances?

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