Skip to main content
Emilymaebest
Nov 3, 2023 9:22 AM UTC
Question

Customer Refunds

I have processed a customer refund however their account is still showing in credit. How do I get their account to £0.00? 

1 reply

Ashleigh1
Nov 3, 2023 12:33 PM UTC

Hello Emilmaebest, thanks for posting on the Community page, can you have a look at this article and make sure you have done all the steps to record a customer refund and please don't hesitate to come back to us if you still have an issue. 

Terms & ConditionsAccessibility statement