Skip to main content
November 24, 2021
Question

Does anyone know why I'm missing transactions for nearly a full month? I've tried reconnecting bank account but still nothing.

  • November 24, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

November 25, 2021

Thank you for joining us here in the Community, @richjamesdj-aol-.

 

I appreciate you trying to find the missing bank transactions in your way. Allow me to share some information and help you resolve this issue.

 

You can start to refresh your bank account manually. It can help bring the transactions back.

 

Here's how:

 

  1. Go to the Gear icon
  2. Choose Bank accounts
  3. Click Refresh all

You can also check if the transactions are already in your QuickBooks Self-Employed account. Follow the steps below

 

  1. From the left menu, click the Transactions tab.
  2. In the Type drop-down, select All.
  3. Choose your bank account from the drop-down, and change the Date to All.

 

 

If you still can't see the missing transactions, it is best to contact our QuickBooks Self-employed support team. They have tools that can pull up your account in a secure environment and check the cause of this odd behavior. They can also perform other troubleshooting steps to fix this for you.

 

I'm also adding this article to help you manually add bank transactions to QBSE: Manually import transactions into QuickBooks Self-Employed.

 

Let me know if I can be of additional help with the bank transactions issue. I'm always here to help.