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193514713098469
July 29, 2019
Question

Due date on invoices reverts to today's date when saving

  • July 29, 2019
  • 1 reply
  • 0 views

Hi, Up until recently, I've entered the due date for an invoice by simply selecting a date in the date picker and saving it with no problems. However, today, I tried to do just that and when I clicked save, the date in the due date field changed back to today's date. For example... Today is the 29/07/2019. I create a new invoice and enter the date 01/01/2020 in the due date field, however, when I click save, the date reverts to the 29/07/2019. 

This also happens when using Chrome Incognito.

 

EDIT: I tried editing the due date on my android app, and that seemed to be fine. I then went back to the on-line version on my laptop and if I put in the due date of my choice and saved it, whilst it shows today's date in the due field, when I open the link that is generated (which is what I send the client), it's my preferred date. If I then try to save it again, the due date reverts back to today's date when I open the link. Does that all make sense? It looks like there's something wrong with the Due Date field.

1 reply

E
EmmaM
July 29, 2019

Hello,thanks for reaching out to the Community

 

We have contacted our engineers to report this after testing we have been able to replicate the same issue  as well.We have added your company to the escalation that has been opened for this issue with due date on the invoice reverting to terms when amended to different date,as soon as this has been resolved we will email you from the case

 

Thanks

 

Emma

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