Skip to main content
June 16, 2024
Question

Duplicated payroll costs

  • June 16, 2024
  • 1 reply
  • 0 views

My payroll costs are automatically put onto my accounts from the payroll journal, but as my bank is linked the bacs payments are causing me an issue. If I exclude them my bank balance on the balance sheet is wrong because it’s not matching what’s in the bank compared to what I have entered on QB. And if I add the BACS payments it has duplicated payroll costs in P&L. Please help 

1 reply

June 16, 2024

Hello there, @Kirstyc. It's important to note that if the mapped journal is posted to the bank and is not linked with a business bank account, then you won't be able to match it. Let me provide further explanation.


In your scenario, you have the option to change the mapped bank account to update all future journals. Here's how you can do that:
 

  1. In the Gear icon, go to Account and Settings.
  2. Select Payroll.
  3. After that, hit Journal mapping.

 

 

For the existing ones, I recommend manually editing them to change to the correct bank account. Alternatively, you can create individual transfers in the +New and then proceed to click on Transfer from the bank to the business bank account for the payments, after which you'll be able to match them.


Additionally, I'd like to share some articles that will assist you in downloading the BACS file for a specific finalized pay run and provide links to helpful guides:
 

 

Keep me posted if you have any other concerns about managing payroll inside QBO. Remember, our team is here to support you every step of the way.

KirstycAuthor
June 16, 2024

Thank you for your reply. The journal isn’t attached to any bank accounts as when I go on balance sheet and click in my amount on the bank account that payroll journal isn’t in there 

June 16, 2024

Thanks for your prompt reply, @Kirstyc.

 

We'd love to help you achieve your goal, but I just need more information to help me get on the same page.

 

Would you mind telling me more about it? Like, what is your current payroll subscription? This way, I can provide you with the accurate resolution.

 

I appreciate any details you can provide. I’m looking forward to your reply. Have a great rest of the day.