Error loading invoices on one order

Did you get an error message while processing an invoice, alex60?

This helps me provide the correct resolution for your concern. In the meantime, let's perform some troubleshooting steps to determine what causes this issue. 

First, let''s process an invoice on a private window. This type of window doesn't store any file history that makes the browser takes time to load. Second, if it works fine, you can go back to you regular browser and clear its cache. A piled cache is also the reason for some unexpected issues on QuickBooks.

Lastly, you can use a different browser like Google Chrome, Mozilla Firefox, Safari, or Internet Explorer. There are times that the browser we're currently using has a page maintenance.

You can browse these articles to know the different ways to send an invoice:

• Send an invoice
• Record invoice payments

Feel free to get back to me if you still need more help.