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May 2, 2023
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Every time I create an invoice it comes up as paid even before I send it

  • May 2, 2023
  • 1 reply
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Every time I create an invoice it comes up as paid even before I send it
Best answer by GeorgiaC

Hello ncjones21@gmail.

 

Please check your automated settings by signing in via the web and navigating to the Cog > Account and settings > Advanced > Automation. The 'automatically apply credits' option will automatically apply any unapplied payments on account or credit notes to open invoices on the customers account. You can turn this off by toggling the switch to the left.

1 reply

GeorgiaCAnswer
May 2, 2023

Hello ncjones21@gmail.

 

Please check your automated settings by signing in via the web and navigating to the Cog > Account and settings > Advanced > Automation. The 'automatically apply credits' option will automatically apply any unapplied payments on account or credit notes to open invoices on the customers account. You can turn this off by toggling the switch to the left.