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J
John Benfield
August 16, 2019
Question

For an existing invoice I have agreed a lower payment to settle. How do I do this on QBs so account shows as cleared?

  • August 16, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

T
TaliaI
August 16, 2019

Hello John,

 

You can either change the amount of the original invoice, or create a credit note for the amount you have reduced it by, apply this against the payment so that the open balance remaining is what the customer actually paid you. It's up to you how you would like to record it.

 

Let us know if you need any further help with this,

 

Thanks,

 

Talia

J
John BenfieldAuthor
August 19, 2019

Hi Talia

Thanks for your reply.

I did originally make a credit note but could not figure how to apply it to invoice.

 

John

E
EdwardR
August 19, 2019

Hi John,

 

Have you now been able to apply the credit note?

 

 

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