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May 5, 2020
Question

For some reason I can't change the default invoive form style... the option to make as default isn't available from the drop down menu !?!

  • May 5, 2020
  • 1 reply
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1 reply

May 5, 2020

Hello @Luxitani,

 

Let's access your account via an incognito window. This way, we can check if it's browser-related or not. Let me walk you through how.

 

  • Press CTRL+SHIFT+N for Chrome.
  • Hold and press CTRL+SHIFT+P for IE and Mozilla Firefox.

After that, go back to your invoice template and see if you have the "Make default" option. If it's working fine, you can clear the cache of your regular browser. This process will delete your browser's temporary stored data.

 

Please contact our Customer Care Support if you're getting the same result, so we can investigate further. I've also added our page about managing customers and income for more helpful articles.

 

Don't hesitate to comment anytime if you have other questions or concerns. I'll be around to help. Thanks for joining and have a good one.