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Jul 16, 2020 9:37 AM UTC
Question

GoCardless mandates imported doesn't always bring up the customer this means I cannot match the mandate to the customer, is this an error with quickbooks?

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1 reply

Jul 16, 2020 11:40 AM UTC

Hello Rachel34,  Welcome to the Community 👋 We don't appear to have known issues with go-cardless for this issue. Does the customer's information match whats in Quickbooks to whats in GoCardless? Could you check this, please? Let us know how you get on. Thanks