Has anyone had trouble getting their refer a friend voucher?

I'm here to ensure you claim the vouchers to get your fair share after the referral, lulem84.

To narrow down the issue, I'd like to know the challenges you've encountered when requesting to receive the refer-a-friend voucher. This way, I can provide more resolutions accordingly.

Yes, the Amazon vouchers are automatically sent to you through the email account associated with your QuickBooks. Please check your inbox or spam folders after 60 days from the referred friend's subscription date, provided they maintain an active QuickBooks Online or QuickBooks Self-Employed subscription.

If you haven't received any confirmation regarding the vouchers from your referral, I recommend contacting our QuickBooks Sales Team to verify their status. They can assist you best in this scenario.

Furthermore, our Support Team can conduct thorough investigations and provide detailed information about this matter. I recognize that you've communicated with our chat representatives and taken note of your experience. However, you may consider getting in touch with our live agents by following these steps:

1. Go to the Help icon and choose Search.
2. Click the Contact Us button and enter your concern.
3. Press Continue.

Please know that we operate Monday - Friday, 8:00 AM to 10:00 PM, and Saturday - Sunday, 8:00 AM to 6:00 PM. Check out this article for other ways to contact us: QuickBooks Online Support.

Here's a reference of everything you need to know about the referral you've made: QuickBooks Refer a Friend Programme.

I'm including this link for more details: Terms & conditions.

You're always welcome to add a comment about your other inquiries in this thread. I'll be around to address them. Rest assured that we can also aid you with any QuickBooks-related tasks.