Hi All, Invoice Payments in "Accounts and Settings" will not load. Keeps running round. Have tried clearing Cache etc, no difference. Anyone got any idea what I can do?

I appreciate the efforts you've exhausted in performing the troubleshooting steps, @accounts568.

Currently, we're investigating the issue with editing invoice payments in Account and Settings. Our engineers are working to identify the root cause and resolve it promptly. Rest assured, we're taking all necessary steps to fix this.

To expedite the process, contact our support team and provide them with the investigation number INV-93973. This will ensure you're added to the list of affected users and receive updates via email or SMS. Here's how:

1. Sign in to your QuickBooks Online company.
2. Select the Help (?) menu.
3. Choose the Assistant tab.
4. Click the Talk to a human option
5. Tap Get help from a human.
6. Pick either Chat with us or Have us call you button.

Additionally, here's an article you can learn on how to notify your customers when the invoices are, or soon to be, overdue: Send invoice reminders automatically or manually.

We appreciate your patience and understanding as we work to resolve the issue. We aim to provide you with an excellent experience in the future. If you need further assistance, let me know by adding a comment below. Take care!