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March 5, 2021
Question

Hi does anyone know why the date entry button has gone when your putting in expenses and income ?

  • March 5, 2021
  • 1 reply
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1 reply

Adrian_A
March 6, 2021

Let's run some troubleshooting steps to isolate the issue, sarahkayhunter81.

 

To start with, let's open QuickBooks on a private window. It is the first step to determine any browser-related issues. You can use these keyboard keys to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it works, we may go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

 

We can also switch to a different supported browser as alternative.

 

I've also included this reference as your guide in managing expenses in QuickBooks: Enter and manage expenses in QuickBooks Online.

 

I'll be around if there's anything that I can help. Keep safe!