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January 2, 2020
Question

Hi, I have allocated a supplier credit to an invoice we have not paid yet, but I know need it reversed, How would I Un-Allocate the credit note ??Thanks

  • January 2, 2020
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1 reply

January 2, 2020

Hi Zayeed, 

 

Thanks for reaching out to use on the community page, 

 

The way in which to un-allocate a credit note is to go into the invoice, in the top right, click on one payment and delete the credit note in there, then once you have received the payment you can then just recreate the credit note and link them together again. 

 

Thanks 

 

Ashleigh