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Nov 5, 2019 2:11 PM UTC
Question

Hi , I have an iphone on ios and I am trying to add expenses QB asking me to add an account but says i dont have permission.What settings do I need? It works on PC

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4 replies

Nov 5, 2019 2:35 PM UTC

Hey pdickinsonquickb,

 

We'd be grateful if you could clear the cache within the app by going to Menu > Help & Settings > Refresh Data and then close/re-open the app before entering the expense - please reply with a screenshot showing the exact error recieved if you continue to experience following this.

 

Thanks

Nov 5, 2019 3:22 PM UTC

Hi pdickinsonquickb

 

You will have to select an account that the expense was paid from.

Nov 5, 2019 3:32 PM UTC

Thank you.  There are no accounts listed and it will not let me add any  It says not authorised

Also the accounts are there on the PC account as I can add an expense to that.

 

The app will not then let me edit any pc added expenses as it says account needed