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February 25, 2023
Question

Hi, I started clearing invoices on the quickbooks account, before connecting the bank account. The account says I'm in minus when I'm not

  • February 25, 2023
  • 1 reply
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How do I get rid of the quickbooks saying I'm in minus when I'm not

1 reply

February 25, 2023

Hi there, faye-louise-9818.

 

Thank you for visiting the QuickBooks Community. I'll be sharing different details on how invoices or customer transactions work in QuickBooks Online, then ensure that you won't get a negative balance in your account.

 

If you mean by cleared invoices is you deleted them in the QuickBooks and they're tied to payments from your bank, these steps can cause a negative balance. If this is the case, I suggest retrieving your invoice or manually entering them in your QBO. Then, you can use the Audit log to see the detailed information while recording them again to ensure you're documenting the same information.

 

Once done, you can go to the Banking section and locate the payments. Then, match them to the invoices you already entered so you don't receive duplicate transactions.

 

However, if the payments being applied are deposits, you can relink them to invoices to avoid a negative balance in your account. You can open this article to see extra details and how to perform the process: Link a bank deposit to an invoice in QuickBooks Online.

 

Lastly, I'm adding this artilcle to view instructions on how you can reconcile your accounts to avoid discrepancies: Reconcile an account in QuickBooks Online.

 

Please don't hesitate to comment below if you're referring to something else, I'm always around to help you further and provide extra details, faye-louise-9818. Have a good one!