Hi my account was charged and I have an active subscription yet I can’t change details of my invoice

Hello Jasoncleaver_fil, thanks for posting on the Community page, what exactly happens when you try to change the details on the invoice? Do you get any error messages? Is this happening on both the web and the app? What kind of account package do you have with us is it a self-employed account or one of our online accounts (simple start, essentials, plus, advanced)?