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October 31, 2020
Question

Hi my invoice number are wrong when i download an invoice, for example my invoice number is 2854 but when i download it as pdf to sent in as attachment the number shown

  • October 31, 2020
  • 1 reply
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1 reply

AlexV
October 31, 2020

I'm here to assist you regarding invoices, m_benzcitaro.

 

QuickBooks Online uses Adobe Reader/Acrobat in printing, saving, or downloading documents including invoices. Let's update or repair it to fix the incorrect invoice number showing in the PDF file.

 

If what you're referring to is the file name of the PDF file you downloaded, you'll want it before saving the file. You can also check your drive where you saved it and change it from there.

These are a few articles that will give you more details on how to handle customer transactions:

Post again here if you need anything else. Wishing you all the best!