Skip to main content
February 21, 2020
Question

Hi my invoices won’t carry on in order I should be on 2432 so when I produce a new invoice it generates a 2219/2 the /2 increases to /3 the /4 etc 2219 stays the same

  • February 21, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

February 21, 2020

I can help you correct the invoice number sequence in QuickBooks Online (QBO), craigbaines.

 

The invoice number will always follow the number sequence of the last transaction you've created. To correct this one, we can enable the Custom transaction numbers option. This allows you to set your preferred numbering sequence on your sales forms.

 

Here's how:

 

  1. Click the Gear icon on the top menu.
  2. Choose Account and Settings under Your Company.
  3. Tick Sales.
  4. Hit the pencil icon in the Sales form content section.
  5. Mark the Custom transaction numbers box.
  6. Tap Save.
  7. Press Done.

Then, open the invoice you created and enter the custom number on the Invoice no field. Once done, turn off the Custom transaction numbers feature. Just follow the steps I've provided above then remove the checkmark on it.

 

When creating a new invoice, the next number sequence will apply to the last transaction you've created.

 

For more details about changing invoice numbers, please refer to these articles:

 

I have a link here that provides you with articles with managing your customer's transactions: https://quickbooks.intuit.com/learn-support/manage-customers-and-income/misc/02/uk-manage-customers-and-income?label=QuickBooks%20Online.

 

Fill me in if you need a hand with running transaction reports or any QBO related. I'm thrill to help.