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poll-park
Jun 12, 2019 3:55 PM UTC
Solved

Hi, our invoices no longer have the pay now button on them. We use paypal for this. Does anyone know how to cure this?

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    CRHIAnswer
    Jun 29, 2020 4:46 AM UTC

    You need to ensure that your settings are correct to allocate the payments to an accounting allocation in the PayPal app. To do this you need to open "Apps" in your account. Then click on "My Apps" Click on actions and make sure you account settings set up for your PayPal transactions. That should do the trick.  

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    10 replies

    TaliaI
    Jun 12, 2019 4:06 PM UTC


    Hello poll-park,

     

    Welcome to the Community - thank you for your question!

     

    On the invoice you have sent from the system, is the 'accept payments via PayPal' box ticked?

     

    Thanks,

     

    Talia

    poll-parkAuthor
    Jun 12, 2019 4:27 PM UTC

    Hi, the accept payments online box is ticked.

    TaliaI
    Jun 12, 2019 4:42 PM UTC


    On the invoice that is sent, does it not give any option to pay?

     

    Thanks,

     

    Talia

    CRHIAnswer
    Jun 29, 2020 4:46 AM UTC

    You need to ensure that your settings are correct to allocate the payments to an accounting allocation in the PayPal app. To do this you need to open "Apps" in your account. Then click on "My Apps" Click on actions and make sure you account settings set up for your PayPal transactions. That should do the trick.  

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