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poll-park
June 12, 2019
Solved

Hi, our invoices no longer have the pay now button on them. We use paypal for this. Does anyone know how to cure this?

  • June 12, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details
    Best answer by CRHI

    You need to ensure that your settings are correct to allocate the payments to an accounting allocation in the PayPal app. To do this you need to open "Apps" in your account. Then click on "My Apps" Click on actions and make sure you account settings set up for your PayPal transactions. That should do the trick.  

    2 replies

    T
    TaliaI
    June 12, 2019


    Hello poll-park,

     

    Welcome to the Community - thank you for your question!

     

    On the invoice you have sent from the system, is the 'accept payments via PayPal' box ticked?

     

    Thanks,

     

    Talia

    P
    poll-parkAuthor
    June 12, 2019

    Hi, the accept payments online box is ticked.

    T
    TaliaI
    June 12, 2019


    On the invoice that is sent, does it not give any option to pay?

     

    Thanks,

     

    Talia

    C
    CRHIAnswer
    June 29, 2020

    You need to ensure that your settings are correct to allocate the payments to an accounting allocation in the PayPal app. To do this you need to open "Apps" in your account. Then click on "My Apps" Click on actions and make sure you account settings set up for your PayPal transactions. That should do the trick.  

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