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dave-reheat-gmai
June 27, 2022
Question

Hi, some invoices that have been sent are showing as not sent in the android app but when I sign in online they're correctly shown as sent. App deleted and put back on?

  • June 27, 2022
  • 1 reply
  • 0 views
I have deleted the app and re installed but still same

1 reply

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payment after leaving
June 27, 2022

Hi dave-reheat-gmai Thanks for reaching out to us here on the Community. We're aware of the issue that you're experiencing and can assure you that our engineers are working towards a resolution however we're unable to provide you with a time frame for when it will be resolved. We apologise for any inconvenience that the issue maybe causing you and we appreciate your patience while it's being resolved.

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Beemog
July 3, 2022

Thanks. I’d appreciate it if it could be solved ASAP. My recipients were not pleased with me sending them 12 identical invoices.

katherinejoyceO
katherinejoyceO
July 3, 2022

Thanks for joining in, @Beemog.

 

I understand we need to have this fixed quickly. Though we are unable to provide the right timeframe, but rest assured it'll be fixed the soonest possible time.

 

I'm sharing with you here one of our help websites: QuickBooks Help Articles for additional guidance on using QBO. 

 

Keep in touch if you have other questions. I'll be right here to be your guide. 

 

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