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topplumb
Nov 30, 2020 8:03 AM UTC
Question

Hi sometimes when I create an invoice it marks it as paid before I have even sent it and I can't seem to change it equally if I have marked an invoice as paid by accident

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1 reply

payment after leaving
Nov 30, 2020 8:32 AM UTC

Hi topplumb This sounds as if you have the automation function activated. We'd be grateful if you can select the cog/gear icon > account and settings ?advanced > automation > de-activate the automatically apply credits and automatically apply bill payments > save.

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