Hi there, In Bank Transactions, In Quickbooks there are some transactions that do not show. yet it can see the correct Bank Balance downloaded from the Bank connection.

Thanks for posting your concern here in the Community, Vtoedtling. I've got here troubleshooting steps you can perform to look for those missing bank transactions in QuickBooks Online (QBO).

Before we start, could you please provide the name of your financial institution? This information will help me identify the root cause of the issue and provide an accurate resolution.

Since your bank balance is accurate, I recommend performing some troubleshooting steps to isolate the issue. Sometimes, numerous cached files can cause unusual browser behavior. Let's access your account through an incognito window to rule out the possibility of a webpage issue.

You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

After opening the browser window, log in to your QuickBooks account and check if the missing transactions are displayed. If they are, proceed to clear your browser's cache. This process will resolve specific issues and help the program run smoothly. Alternatively, you can use other devices and supported browsers to ensure everything works as expected.

If the missing transactions do not appear after this troubleshooting, let's update your bank account to refresh the connection between your bank and QuickBooks. 

I'll show you how:

1. Go to Transactions in the main menu. 
2. Select your bank account in the Bank Transactions section. 
3. Hit on update Update in the top right corner of your screen.
4. Once the update finishes, check the For Review tab to find the missing transaction.

For further troubleshooting steps in retrieving your missing transactions, kindly visit this article for the detailed steps: Find missing bank transactions in QBO.

If none of these steps resolve the issue, I suggest visiting your bank's website to check for any ongoing problems. There might be a system-wide outage or ongoing maintenance causing the problem.

Furthermore, I'll share these articles that guide you in managing and reconciling your account:

• Categorise online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

I'm still here if you have other questions about your bank transactions in QBO. Please post your questions here so that l can respond as soon as possible. Keep safe.