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June 16, 2021
Question

Hi, we noticed that the advance search facility has changed, we can now only search the last 2 years after adjusting filters, this does not suit our business

  • June 16, 2021
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1 reply

JenoP
June 16, 2021

I'd like to help with your question about the changes in the Search function, chalmers_garage.

 

We also appreciate you taking the time to let us know about ways to improve QBO.

 

I’d like to let you know we have made changes to the way the date filter in the Advanced Search filter works. In the past, customers were able to run a query expanding as far back as the date their QBO account creation date. These type of queries have caused performance issues in the near past so changes were necessary to ensure QBO availability and, at the same time, access to all your data.

 

That is why starting last Wednesday, June 16th, 2021, we have changed the way the date filter in the Advanced Search works. You will still have access to all data entered into QBO, the date filter will limit you to look for information in two year blocks. Thus, if your QBO subscription started in 2015, you will be able to look for information from 2015 - 2017 or 2016 - 2018, etc. 

 

We appreciate your patience and look forward to hearing from you if you have further feedback.