Hi, when tracking costs for a project, if you have added the cost rate for a subcontractor, when you add their invoices it counts the cost twice, how do I stop this?

Hey there, laura-williams.

When you record a bill or expense and make it billable to a project, two transactions will be recorded in the Transactions section. For example, you add an expense from the project page, checked the billable box, and then select the customer/project from the drop-down.

After entering the data and saving the expense, a billable transaction is automatically created. This doesn't mean that the cost will count as twice. The billable expense is added so you can create an invoice from it. You can check this article for more details: Enter billable expenses.

For your situation, I'd recommend contacting our Customer Care Team. We will investigate what's causing the cost to show up twice. 

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Select Start messaging or Get a callback.

If you have more questions related to projects in QuickBooks Online, please reach out to me. Thanks.