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mikesantdecorato
January 23, 2021
Question

Hidden Partially matched transaction cannot be located and deleted in the bank review

  • January 23, 2021
  • 1 reply
  • 0 views

I have 3 hidden partially matched transactions that cannot be located and deleted in the bank review section, the date of the partial payments are not the same as the transactions so finding it difficult to locate. also the account has been reconciled so I want to delete these. there doesn't seem to be an easy way of finding the partial payment which I need to move in order to delete the transactions for review. Please advise. thanks

1 reply

R
Ryan_M
January 24, 2021

Hi @mikesantdecorato,

 

I'll help you up in locating a partially matched bank transaction in your QuickBooks Online (QBO) company.

 

A partially matched transaction was previously matched to several transactions. Then, one or more of these matched transactions were either edited or deleted. 

 

To locate these transactions, you can use the Audit log feature in QBO. 

 

Here's how:

 

  1. Go to the Gear icon.
  2. Click Audit log.

Check out this article to manage your online bank transactions: Categorise and match online bank transactions in QuickBooks Online. 

 

Don't hesitate to post a comment below if you have other concerns with your online bank transactions in QBO. I'll be around to assist. 

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