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January 14, 2020
Question

HiI have created an invoice for a new customer but it wont save because its says 'somthing's not right - Liability account required'. Any ideas please? Thanks.

  • January 14, 2020
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1 reply

January 14, 2020

Hello Williamwood,

 

Thanks for reaching to the Community.

 

We are aware of this issue and are sorry for any inconvenience caused, Our engineers are currently working on a fix to resolve this issue.

 

As a workaround we have been advised to put No VAT in the "Amounts are Section" and this will allow you to save/send the invoice.

 

Thanks ^Becky