Skip to main content
Jan 14, 2020 10:42 AM UTC
Question

HiI have created an invoice for a new customer but it wont save because its says 'somthing's not right - Liability account required'. Any ideas please? Thanks.

Original commenter did not share additional details

1 reply

Jan 14, 2020 11:24 AM UTC

Hello Williamwood,

 

Thanks for reaching to the Community.

 

We are aware of this issue and are sorry for any inconvenience caused, Our engineers are currently working on a fix to resolve this issue.

 

As a workaround we have been advised to put No VAT in the "Amounts are Section" and this will allow you to save/send the invoice.

 

Thanks ^Becky