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June 3, 2024
Question

Hiw do I see all my invoices. It only shows me 20 or so. I am on my phone. Do I need to be on a laptop.

  • June 3, 2024
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1 reply

June 3, 2024

Welcome to our Community area, @info2032. We are here to assist you in navigating through the process and accessing all your invoices via the QuickBooks Online (QBO) mobile app.

 

We recommend clearing any temporary app data from your application as they can affect your experience when using the program. I'll write down the steps to get you going.

 

If you're using iOS device, these are the steps:

 

  1. Access your device and proceed to your phone's settings.
  2. Click General, then Select iPhone Storage.
  3. Select QuickBooks Online from the list of application.
  4. Click Offload App to free up the storage without getting rid of the documents and data for the app.

 

In case you're using an Android device, you can refer to this article for more details and other available troubleshooting: Fix common errors in the QuickBooks Online mobile app for Android.

 

If you don't see all your invoices inside the mobile app after clearing temporary data, you can consider accessing your company file using the web browser version of the program.

 

Additionally, we recommend checking this article to give you insights into what the app is capable of: QuickBooks Online app overview.

 

Please feel free to visit or leave a comment below if you have any additional questions or need assistance with the mobile version of the program. We are here to help you whenever you need it. Keep safe.