Hoe do I issue a credit note?

Hello Office-medicocar, 

Welcome to the Community page, 

The way in which a credit note works is 

you would create a credit note like this 

+new>credit note> fill in all the information>save and close 

Create an invoice

+new>invoice>fill in the details >save and close 

go back into that invoice when you click on receive payment it will show you the invoice then if you scroll down it will show you the credit note as well make sure they are both ticked and the right ones >save and close 

This will then link the invoice with the credit note together on that customer's account.  

If you have any Qs please reach back out to us.