How do I allocate an expense to a new category type? Eg As a charity we have bought IT but following previous advice IT still does not show when I try to allocate cost?

I'm here to help you allocate the expense to the new category, HaydenB.

You can start by allocating the new category to the item. Here's how:

1. Go to Sales, then Products and services.
2. Locate the item, then click Edit.
3. Proceed to the Purchasing information.
4. Select the new expense account for the Cost.
   
5. Click Save and close.

Then, delete and re-create the expense for changes to take effect on the transaction. Let me show you how to do it.
 

1. Go to the Expenses menu, then select the Expenses tab.
2. Find expense you want to delete.
3. Select View/Edit ▼ drop-down under the Action column, then select Delete.
4. Choose Yes to confirm that you want to delete the transaction.
   
   

To create again the transaction, you can browse this link: Enter expenses in QuickBooks Online. It includes editing and reviewing expenses you've created.

Let me know if there's anything else you need about allocating a new category to your expenses. I'm always right here to help you.