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How do I change where invoice funds go when paid

Forum|Forum|1 year ago
April 3, 2025
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We are a UK charity. We recently had a big donation from a corporate entity for which we needed to raise an invoice. as QBO doesn't support narrative invoices, we needed to create a custom product/service. This was recorded as Item-Type "Service" with the income-account set to "Donations:Corporate".

The invoice has now been paid, but it appears on the SFA as "services" income rather than as "donations:corporate".

I can't see how I can amend this other than by creating a journal. I tried editing the Product/Service to make it a non-stock item with the income account set to "Donations:corporate"

Is there a way to amend the original invoice

QuickBooks Online

Best answer by GebelAlainaM

Thanks for your detailed information and efforts, Gareth. Ensure the income account for that item is Donations: Corporate, and select the Also update this account in historical transactions checkbox to update all past transactions using the item. Let's dive into the details.

When you set up a service item, it automatically links it to the default Service income account. You may want to review and edit the income account for this item accordingly.

Here's how:

Go to the Gear icon and select Products and services.
Find the item and select Edit.
Choose your desired account from the Income Account dropdown, such as the Donations: Corporate account.
If you want to update all transactions that use the item, click the Also update this account in historical transactions checkbox.
Select Save and close.

You can check out this article for additional details on managing product and services accounts as well as tracking donations in QuickBooks:

Moreover, you can visit these articles for future reference in pulling a report like Transaction List by Customer or Sales by Product/Service Detail report and other reports to keep track of your income and expenses in QuickBooks:

Reach out with a post for additional support with managing donations or product and service accounts in QuickBooks. We'll always be here to assist you.

G

GebelAlainaMAnswer

Thanks for your detailed information and efforts, Gareth. Ensure the income account for that item is Donations: Corporate, and select the Also update this account in historical transactions checkbox to update all past transactions using the item. Let's dive into the details.

When you set up a service item, it automatically links it to the default Service income account. You may want to review and edit the income account for this item accordingly.

Here's how:

Go to the Gear icon and select Products and services.
Find the item and select Edit.
Choose your desired account from the Income Account dropdown, such as the Donations: Corporate account.
If you want to update all transactions that use the item, click the Also update this account in historical transactions checkbox.
Select Save and close.

You can check out this article for additional details on managing product and services accounts as well as tracking donations in QuickBooks:

Moreover, you can visit these articles for future reference in pulling a report like Transaction List by Customer or Sales by Product/Service Detail report and other reports to keep track of your income and expenses in QuickBooks:

Reach out with a post for additional support with managing donations or product and service accounts in QuickBooks. We'll always be here to assist you.