Skip to main content
January 2, 2020
Question

How do I correct an incorrectly assigned payment?I have assigned an invoice as 'paid' - I should have allocated the payment to an earlier invoice for the same amount.

  • January 2, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 2, 2020

Hello Reluctant, 

 

Thank you for reaching out to us on the Community page, 

 

The way in which to unassign a payment is to click into the invoice, click on payment in the top right, once the payment has opened if you click more in the bottom middle of screen then delete. Then you will be able to make the payment on the right invoice. 

 

If you ahve any more problems, please do not hessiate to reach out to us again. 

 

^Ashleigh