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marisa3
Oct 25, 2019 10:12 AM UTC
Solved

How do I reconcile separate invoices to a single payment? Invoiced client 4 separate invoices & they paid all in 1. QB doesn't recognise it & invoices showing as overdue.

Am using QuickBooks Online, thanks
GeorgiaCAnswer
Oct 25, 2019 12:40 PM UTC

Hey marisa3,

 

 

 

To do this, receive payment on the invoices manually by following the steps below:

 

1) Open invoice and select 'Receive payment'

 

2) Enter the date and change the 'Deposit to' account to 'Undeposited Funds'

 

3) Save & close the payment - repeat this for all four invoices

 

4) Go to the + icon > bank deposit, change the date to the date the payment hit your account and select the payments under 'Select the payments included in this deposit'

 

5) Save & close then go to Banking - this will now show an instant match to the manual bank deposit.

 

 

Thanks!

 

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2 replies

paul72
paul72
Oct 25, 2019 11:42 AM UTC

Hi Marisa.

 

I'm still new to QBO but I don't think I would use direct bank reconcile to apply payments.  It probably works when it's one payment to one invoice but that's rare for me anyway.

 

Have you tried entering the payment, then reconciling?

(+) button, then under Customers/Create : Receive Payment

or,

Sales Tab > New Transaction > Payment

GeorgiaCAnswer
Oct 25, 2019 12:40 PM UTC

Hey marisa3,

 

 

 

To do this, receive payment on the invoices manually by following the steps below:

 

1) Open invoice and select 'Receive payment'

 

2) Enter the date and change the 'Deposit to' account to 'Undeposited Funds'

 

3) Save & close the payment - repeat this for all four invoices

 

4) Go to the + icon > bank deposit, change the date to the date the payment hit your account and select the payments under 'Select the payments included in this deposit'

 

5) Save & close then go to Banking - this will now show an instant match to the manual bank deposit.

 

 

Thanks!

 

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