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Jun 15, 2021 11:28 AM UTC
Question

How do i remove payments from customers invoices, if I have allocated the payments to the wrong invoices?

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1 reply

Jun 15, 2021 1:02 PM UTC

Hello Userminickbutcher, If you click into the payment itself on the invoice by clicking on the invoice>the 1 payment in the top right and then the date, then go to more on the black banner at the bottom and delete, making sure you're n the payment and not the invoice first. If you have a banking match against the payment you can click on the top left on the banking match in blue and hit on undo which will put it back in the banking section to review.