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May 18, 2022
Question

How do I retrieve deleted invoices

  • May 18, 2022
  • 1 reply
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1 reply

May 18, 2022

I've got some insights to share with you regarding deleted invoices in QuickBooks Online, @gina-fowler-live.

 

A sales invoice that has been erased in QuickBooks can't be restored, although it can be viewed in the audit log. By doing that, you can review all the invoice details accurately.

 

Here's how:

 

  1. Click on the Gear icon.
  2. Under Tools, select Audit log.
  3. Click on the Filter from the left side.
  4. Tick on Transactions.
  5. Edit to show Deleted/Voided transactions and choose a date range.
  6. Review the transactions once found.

 

You can then recreate the invoices once you have all the information.

 

For future reference, kindly read this helpful guide about managing sales forms in QBO: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

The Community is always ready to help. Just leave a comment below if you need further assistance with invoices or QuickBooks. Have a good one and take the best care!