Skip to main content
March 16, 2021
Question

How do I stop credits being automatically set against an outstanding invoice?

  • March 16, 2021
  • 1 reply
  • 0 views
QB's seems to have started doing this and made a right mess of my outstanding balances

1 reply

March 16, 2021

Hello Dorothy1, There is a setting which you can turn off that automatically applies credits. If you go to the settings cog in the top right>account and settings>advanced>automation>automatically apply credits>switch to off and save and this will no llonger happen.