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August 10, 2021
Solved

How do you put a queried purchase invoice on hold so it does not get paid?

  • August 10, 2021
  • 2 replies
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Original commenter did not share additional details
Best answer by Angelyn_T

Hi Ian.

 

Putting an invoice on hold is not an option for now. At this time, you can leave the transaction as is or don't record any payment so it won't be marked as paid. If you wish to, you may integrate a third-party application into QuickBooks Online that support's the feature. 

 

You can use this link to find the right application for your business: https://quickbooks.intuit.com/app/apps/home/.

 

For more tips about handling your invoices and payments, you can open this link: Create invoices in QuickBooks Online.

 

And, here's how you can get more tips about managing your sales and other customer transactions: Topics about your company's income and customers.

 

If you have any other follow-up questions about your invoices, let me know by adding a comment below. I'm more than happy to help. Keep safe!

2 replies

Angelyn_T
Angelyn_TAnswer
August 10, 2021

Hi Ian.

 

Putting an invoice on hold is not an option for now. At this time, you can leave the transaction as is or don't record any payment so it won't be marked as paid. If you wish to, you may integrate a third-party application into QuickBooks Online that support's the feature. 

 

You can use this link to find the right application for your business: https://quickbooks.intuit.com/app/apps/home/.

 

For more tips about handling your invoices and payments, you can open this link: Create invoices in QuickBooks Online.

 

And, here's how you can get more tips about managing your sales and other customer transactions: Topics about your company's income and customers.

 

If you have any other follow-up questions about your invoices, let me know by adding a comment below. I'm more than happy to help. Keep safe!

May 6, 2024

So - when do you plan to incorporate this essential feature?

May 6, 2024

It's good to have you joining the thread, David. I'll provide details on managing invoices in QuickBooks Online(QBO).

 

Currently, placing the invoice on hold is unavailable in QBO. We do not have a precise timeline for when this will be available in QBO. In the meantime, you can share your idea with our product developers.

 

They can review which part of the program needs to be improved and determine which features to implement in future updates. To do this, here's how: 

 

  1. Go to the Gear icon and select Feedback.
  2. Type in your recommendation in the Share your feedback field.
  3. Click Next to submit.

 

Your suggestions are always welcome and evaluated when designing new updates. You can visit our Customer Feedback Page to track your feature request.

 

Additionally, you can browse this article for personalizing your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks

 

I've also added these articles to help you manage invoice payments and use reports to ensure accurate data inside the program:

 

 

You're always welcome to leave a reply below if you have further questions about the invoices QBO. We're always here to help you out. Best regards.

September 27, 2021

Hi Ian 

 

This has drove me mad for ages that there is no real procedure for invoice queries , i just manually type QUE before the invoice number so it shows up on my supplier balance report, once its out of query i just remove it off . My director knows now any invoices with the QUE is to not be paid .

 

Best Regards

Michelle Edwards