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October 31, 2019
Question

How to make a general journal entry for an AR Account?

  • October 31, 2019
  • 1 reply
  • 0 views

We received a water bill from the water company that we bill to our tenants. We're a condominium association. This bill shows a negative amount because of rebate. I received a manual general journal to encode to QB that is to close the AR (debit) against Other Income (credit) to apply the said rebate. However, QB doesn't let AR account on the General Journal unless there is a specific customer. How do I encode this?

1 reply

JenoP
October 31, 2019

Hi there, Arzini.

 

QuickBooks requires a name whenever AR and AP accounts are used in journal entries. This is to make sure that these entries are reflected in your reports correctly. You'll need to select a customer name if you need to affect the AR account in the journal entry. 

 

You might also want to check with your accountant to verify which customer to tag for this entry. The Community is always here if you need anything else.