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dangray
August 18, 2019
Question

How to process a partial refund on a supplier purchase?

  • August 18, 2019
  • 1 reply
  • 0 views

Hi,

 

I recently bought an item from a supplier and paid for it, realised it was the wrong part and sent it back. I have been refunded partially... (not for postage) how do I show the refund against the purchase?

 

Thank you.

1 reply

JaneD
JaneD
August 18, 2019

Welcome to the Community, dangray.

 

You can create a supplier credit and record a deposit. 

 

Here are the steps:

  1. Go to the Plus (+) icon and choose Supplier Credit under Supplier.
  2. Select the supplier name and set the date.
  3. Choose either the Category details or Item details section and enter the information.
  4. Once you're done, click on Save and close.

Then, enter the supplier refund cheque in the Deposits screen. For the detailed steps, see the Handle supplier credits and refunds article.

 

That should do it. Please let me know if you have other questions. I'm always ready to lend a hand. Have a great day.

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