Skip to main content
S
Steven Jinks
April 29, 2020
Question

how to record mistaken payment and subsequent refund from supplier

  • April 29, 2020
  • 1 reply
  • 0 views

Hello, I mistakenly  made a banktranfer to the wrong supplier who then refunded me the money - how do I record these bank entries in my accounts so they are not included in my VAT return

Thankyou

1 reply

Rose-A
Rose-A
April 29, 2020

It's good to see you here in the Community, Steven Jinks.

 

I'm here to help and share some insights regarding recording mistaken payment and refund from your supplier in QuickBooks Online.

 

You can leave the mistaken payment as is on your QuickBooks Online. This will serve as your recorded transactions. Or, you can void the bank transfer.

 

Also, if you already received a refund, you can process another bank transfer and transfer the payment to the correct supplier.

 

To learn more about the bank transfer process in QuickBooks, you can go through this article: How do I handle supplier credits and refunds?

 

Also, please know that you can always visit our Help Articles page for QuickBooks Online in case you need some reference for your future tasks.

 

Let me know if you still need help with bank transfers in QuickBooks. I'll be around to provide additional assistance. You have a wonderful day!

Terms & ConditionsAccessibility statement