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marina_valentine
Aug 14, 2020 12:36 PM UTC
Question

Huge Issue With Invoices

I am having an issue.. I choose a customer and create an invoice for them. However, their name disappears and when I start typing in their name, they do not show up as customers. Also... when I include the VAT, it does not show up?~?~?~?

1 reply

GeorgiaC
Aug 14, 2020 2:38 PM UTC

Hi marina_valentine,

 

Thanks for joining us here on the Community.

 

This sounds most likely a temporary browser issue, to fix please try clearing the cache on your browser by following our guide here, switching browser, or loading through an incognito/private browsing window. 

 

For best performance results, we recommend Google Chrome when using QuickBooks Online - get back to us below if you're still experiencing problems after this 😊⬇️

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