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May 4, 2024 9:54 PM UTC
Question

I accidently deleted an invoice I am still waiting to be paid. Is there a way to retrieve this invoice?

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1 reply

May 4, 2024 10:53 PM UTC

Let me help you re-create a deleted transaction, Dan.

 

Once a transaction is deleted in QuickBooks Online, there's no option to recover it. However, we can retrieve the details and re-create an invoice.

 

Here's how to do it:

 

  1. In the Gear icon, select Audit Log.
  2. Select user, date, and event(s) from the Filter drop-down.
  3. Click on Apply.
  4. Find the deleted transaction.
  5. Select View under the History column.
  6. You can find all the information needed under the Event column.

 

Take note of the details and re-create the transaction with its original date then you're good to go.

 

In addition, I've got an article for you in case you want to know more about how to receive and record invoice payments in QuickBooks: Record invoice payments in QuickBooks Online.

 

Keep me posted if you have further questions about re-creating an invoice or any other QuickBooks-related concerns. I'm always here to help. Take care!