Skip to main content
Apr 9, 2021 11:09 AM UTC
Question

I am experiencing a glitch on expenses in the Android App. The value resets to 0.00 each time you edit or change a detail when entering a new expense or editing one.

Original commenter did not share additional details

1 reply

Apr 9, 2021 12:48 PM UTC

Hello Tony27, 

 

Welcome to the Community page, 

 

 

Can you try this trouble shooting and see if that resolves your issue

 

clear app data 

 

  • in the Quickbooks online app:
  • Android: From: button, select settings, then select Refresh Data, and then choose Yes
  • In your device settings:
  • Android:Settings>Apps(varies by device) > Quickbooks app from the list>storage>clear data 

If you still have an issue after trying that then let us know