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Feb 22, 2023 10:55 AM UTC
Question

I am having a problem attaching files to transactions this morning. Is there a software issue been reported already?

Original commenter did not share additional details

3 replies

Feb 22, 2023 12:19 PM UTC

Hi janette-macrae, thanks for joining the Community - are you attaching the transaction on the app or web browser, and do you receive any specific error message when attempting this? 

Feb 22, 2023 12:28 PM UTC

For Supplier bills it just hung at 100% Loaded and would not turn blue to complete.  When attaching to bank transaction it was giving an error in upload (red) please try again.

All seems to be fixed now and I have been attaching without problems since 11.30am

 

Thanks for your help.

 

Janette

Feb 22, 2023 12:31 PM UTC

Thanks for updating me Janette, I'm pleased to hear that's working for you now. Please get back to us below if this does happen again and we can investigate further. 🙂