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J
janette-macrae
February 22, 2023
Question

I am having a problem attaching files to transactions this morning. Is there a software issue been reported already?

  • February 22, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

G
GeorgiaC
February 22, 2023

Hi janette-macrae, thanks for joining the Community - are you attaching the transaction on the app or web browser, and do you receive any specific error message when attempting this? 

J
janette-macraeAuthor
February 22, 2023

For Supplier bills it just hung at 100% Loaded and would not turn blue to complete.  When attaching to bank transaction it was giving an error in upload (red) please try again.

All seems to be fixed now and I have been attaching without problems since 11.30am

 

Thanks for your help.

 

Janette

G
GeorgiaC
February 22, 2023

Thanks for updating me Janette, I'm pleased to hear that's working for you now. Please get back to us below if this does happen again and we can investigate further. 🙂

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